Training & Services

Workplace Violence Awareness and Prevention

Duration: 3 hours

Description:

Workplace violence is a growing concern for businesses and institutions across all industries. This course provides essential training to help employees and employers recognize, prevent, and respond effectively to potential threats. Through real-world examples, interactive discussions, and practical strategies, participants will gain a deeper understanding of workplace violence dynamics and how to create a safer work environment.

Course Topics:

• Understanding Workplace Violence: Definition, types of workplace violence (criminal intent, customer/client, worker-on-worker, personal relationship)
• Risk Factors and Warning Signs: Recognizing behavioral and situational indicators that may precede violent incidents
• Identifying Suspicious Activities: Recognizing potential threats and knowing when to take action
• Threat Assessment and Reporting Procedures: Steps for documenting and reporting concerning behaviors to management and law enforcement
• De-escalation Techniques: Verbal and non-verbal strategies for diffusing tense situations and reducing the risk of violence
• Actionable Response Strategies: Immediate steps to take in case of a violent incident, including evacuation, lockdown, and self-defense considerations
• Workplace Violence Prevention Strategies: Establishing a culture of safety, implementing policies and protocols, and promoting situational awareness among employees

Learning Objectives:

By the end of this course, participants will be able to:
✔ Recognize early warning signs of workplace violence and take proactive measures to mitigate risks
✔ Understand and follow proper reporting procedures to ensure timely intervention
✔ Apply de-escalation techniques to manage conflicts and prevent escalation
✔ Respond effectively to violent situations using best practices for safety and security
✔ Contribute to a workplace culture that prioritizes safety and violence prevention

This course is ideal for HR professionals, managers, security personnel, and employees at all levels who play a role in maintaining a safe and secure workplace.

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Crisis Intervention and De-Escalation-

Duration: 2 hours

Effectively managing crises and de-escalating tense situations are essential skills for professionals across various industries. This course equips participants with practical crisis intervention techniques to safely and confidently address individuals in distress. Through real-world scenarios and interactive discussions, participants will learn to recognize the signs of a mental health crisis, diffuse potentially volatile situations, and facilitate access to appropriate resources.

Course Topics:

• Understanding Crisis Situations: Types of crises, common triggers, and the psychological and emotional impact on individuals
• Recognizing Signs of a Mental Health Crisis: Behavioral indicators and verbal/non-verbal cues that signal distress or escalation
• Safety Considerations: Personal safety strategies, environmental awareness, and situational assessment before engaging in de-escalation
• De-escalation Tactics: Effective communication techniques, active listening skills, and verbal de-escalation strategies to reduce tension
• Managing Disruptive and Threatening Behavior: Strategies to respond to agitation, aggression, and potential violence while minimizing risk
• Facilitating Access to Support and Resources: Connecting individuals in crisis to appropriate mental health professionals, crisis intervention teams, or support services
• Legal and Ethical Considerations: Understanding duty of care, confidentiality, and when to involve law enforcement or emergency responders

Learning Objectives:

By the end of this course, participants will be able to:
✔ Identify signs of a mental health crisis and assess risk factors for escalation
✔ Apply de-escalation techniques to safely manage disruptive or aggressive behavior
✔ Communicate effectively with individuals in crisis to build trust and cooperation
✔ Recognize when professional intervention is necessary and facilitate access to support services
✔ Maintain personal safety while intervening in crisis situations and prevent violent confrontations

This course is ideal for professionals in customer service, healthcare, security, law enforcement, education, and any field where managing crises and ensuring safety is a priority

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ActiveThreat Response- The DEFENSE Survival Strategy

Duration: 3-hours

Description:

In an active threat situation—whether in a business, school, church, public space, or other environment—quick decision-making and decisive action can mean the difference between life and death. This course equips participants with the knowledge and skills to respond effectively to an active shooter or active attack event. Using CFR Defense’s proprietary DEFENSE survival strategy, participants will learn to assess the situation, take appropriate action, and increase their chances of survival. The training emphasizes developing a survivor’s mindset, improving situational awareness, and preparing for real-world threats.

Course Topics:

• Understanding Active Threat Events: Defining active shooter and active attack situations, common characteristics, and response challenges
• Developing a Survivor’s Mindset: Mental preparedness, overcoming fear, and making rapid, life-saving decisions under stress
• Situational Awareness and Threat Detection: Identifying pre-incident indicators, recognizing suspicious behaviors, and increasing environmental awareness
• The DEFENSE Survival Strategy: CFR Defense’s step-by-step response framework
• Prevention and Preparedness: Personal and organizational strategies for planning, training, and improving emergency readiness

Learning Objectives:

By the end of this course, participants will be able to:
✔ Recognize the signs of a potential active threat and take proactive measures to enhance safety
✔ Apply DEFENSE survival strategies to quickly determine the best response in an active threat situation
✔ Improve situational awareness and threat detection skills to identify potential dangers before they escalate
✔ Develop a survivor’s mindset to remain calm and take decisive action under extreme stress
✔ Enhance personal and organizational preparedness for an active threat event

This course is ideal for business professionals, educators, faith-based organizations, public safety personnel, and any citizen who wants to be better prepared to respond to an active threat.

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Active Threat Soft Drill-

Duration-Site Dependent

Prerequisite: Active Threat Response

Description:

The Active Threat Soft Drill is a low-stress, educational experience designed to help participants walk through active attack response protocols in a controlled, supportive environment. This drill reinforces the DEFENSE survival strategy learned in the Active Threat Response (ATR) course, allowing participants to rehearse their actions step by step. Unlike high-intensity simulation training, this drill does not involve Simunitions, airsoft, or other projectiles and is not designed to induce stress. Instead, it serves as a valuable learning exercise to improve preparedness and confidence in responding to an active threat.

Course Topics:

• Reinforcing the Active Threat Survival Strategy: Practical application of learned response techniques
• Walk-Through Rehearsals: Guided practice of key actions in a controlled setting
• Decision-Making Under Pressure: Coaching participants on choosing the best course of action in various scenarios
• Environmental Considerations: Identifying escape routes, cover options, and safe areas within different spaces
• Team Coordination and Communication: Practicing response roles and working effectively with others during an incident
• Preparedness Without Stress Induction: A supportive, educational approach to active threat training

Learning Objectives:

By the end of this course, participants will be able to:
✔ Apply the active threat survival strategy through hands-on practice
✔ Navigate different environments with greater situational awareness and confidence
✔ Rehearse response actions to reinforce muscle memory and preparedness
✔ Make effective decisions when responding to an active threat scenario
✔ Enhance coordination with others to improve team-based response efforts

This course is ideal for businesses, schools, churches, and organizations looking to enhance emergency preparedness in a safe, controlled environment without the stress of force-on-force training.

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SAFE Home Visits – Security Awareness for Field Experts

Duration: 2 Hours

Description:

Professionals who conduct home visits—such as realtors, social workers, home healthcare providers, and other field experts—face unique safety challenges. The SAFE Home Visits course provides interactive training to help participants assess environments for potential threats, recognize early warning signs of danger, and apply practical strategies to stay safe in unpredictable situations. Through real-world scenarios and hands-on learning, this course enhances personal security and confidence while working in the field.

Course Topics:

• Situational Awareness & Threat Detection: Learn how to read environments, identify risks, and maintain control in unfamiliar settings.
• De-Escalation Techniques: Master communication strategies to diffuse tense situations and reduce the likelihood of violence.
• Response to Violence: Understand effective actions to protect yourself and others if a situation escalates.

Learning Objectives:

By the end of this course, participants will be able to:
✔ Conduct risk assessments before and during home visits to identify potential threats
✔ Apply situational awareness techniques to stay alert and maintain control in unfamiliar environments
✔ Utilize de-escalation strategies to diffuse conflicts and prevent escalation
✔ Respond effectively to threatening situations using proven safety and self-protection measures
✔ Increase confidence and preparedness when working in unpredictable or high-risk settings

This course is ideal for professionals who conduct home visits and want to enhance their personal safety, awareness, and ability to respond to threats in the field.

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SAFE Transports- Security Awareness for Field Experts

Duration: 2 Hours

Description:

Drivers responsible for passenger transportation—including bus drivers, medical transport drivers, and other transit professionals—face unique security challenges. The SAFE Transports course provides essential training to help drivers recognize potential threats, de-escalate conflicts, and respond effectively to security incidents while transporting passengers. Through real-world scenarios and hands-on strategies, this training enhances driver safety, protects passengers, and ensures control in high-risk situations.

Course Topics:

• Situational Awareness & Threat Detection: Identify risks in and around the vehicle and recognize early warning signs of danger.
• De-Escalation Techniques: Learn effective communication strategies to manage conflicts and reduce tensions with passengers.
• Response to Security Threats: Understand how to react to violent encounters, disruptive individuals, and emergency situations.

Learning Objectives:

By the end of this course, participants will be able to:
✔ Assess their surroundings to detect potential threats before they escalate
✔ Apply situational awareness techniques to enhance driver and passenger safety
✔ Utilize de-escalation strategies to manage confrontations and reduce risks
✔ Respond effectively to security incidents, including violent or disruptive passengers
✔ Maintain control and confidence in high-risk situations while ensuring passenger protection

This course is ideal for transit professionals who want to improve their security awareness, conflict resolution skills, and emergency response capabilities while transporting passengers.

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First Responder Team-

Duration- 6 hours

Description:

Businesses and churches face a range of security concerns, from trespassing and disturbances to targeted violence and medical emergencies. The First Responder Team course is designed for business and church safety teams, as well as security professionals, providing them with the training needed to prevent, respond to, and manage emergencies effectively. Whether forming a new safety team or improving the skills of an existing one, this full-day training event delivers practical knowledge and hands-on exercises to enhance preparedness.

Course Topics:

• Violence in Institutions: Understanding risks and common threats faced by businesses and places of worship
• Situational Awareness & Threat Detection: Identifying suspicious behavior and recognizing early warning signs
• Intervention Options & Self-Defense Law: Legal considerations and response strategies for handling threats
• De-Escalation Tactics: Techniques to manage conflicts and reduce the risk of violence
• Emergency Medical Care: Providing life-saving aid in medical emergencies or violent incidents
• Setting Up & Deploying a Safety Team: Best practices for organizing, training, and implementing a first responder team
• Scenario Walkthroughs: Hands-on exercises to apply learned skills in realistic situations

Learning Objectives:

By the end of this course, participants will be able to:
✔ Identify and assess threats in business and church environments
✔ Apply situational awareness techniques to detect and prevent security incidents
✔ Utilize de-escalation and intervention strategies to manage conflicts safely
✔ Understand legal considerations surrounding self-defense and security response
✔ Provide emergency medical care in critical situations
✔ Organize and deploy an effective safety team to improve overall security

This course is ideal for business security teams, church safety teams, and security professionals who want to strengthen their preparedness, response skills, and ability to handle security and medical emergencies.

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CPR and AED Certification-

Duration: 2-3 hours

Description:

This CPR (Cardiopulmonary Resuscitation) and AED (Automated External Defibrillator) training course equips participants with the essential skills and knowledge needed to respond effectively to cardiac arrest and related emergencies. Through hands-on practice and expert instruction, participants will gain the confidence to act quickly and save lives in critical situations. Upon successful completion of the course, participants will receive certification in CPR and AED use. Optional modules for First Aid and Stop the Bleed can be added to the presentation for a more comprehensive training experience.

Course Topics:

• Cardiopulmonary Resuscitation (CPR): Learning and practicing the steps to perform effective CPR on individuals experiencing cardiac arrest
• Automated External Defibrillator (AED): Understanding how to properly use an AED to restore a normal heart rhythm during a cardiac emergency
• Emergency Response Procedures: How to assess the situation, provide immediate aid, and maintain patient safety until professional help arrives
• Optional Modules:
  • First Aid: Basic first aid for common injuries and medical emergencies
  • Stop the Bleed: Techniques for controlling severe bleeding and preventing blood loss

Learning Objectives:

By the end of this course, participants will be able to:
✔ Perform CPR effectively on individuals experiencing cardiac arrest
✔ Use an AED correctly and confidently in emergency situations
✔ Understand how to respond to cardiac emergencies with the appropriate actions
✔ Recognize the importance of early intervention and proper emergency care
✔ Earn certification in CPR and AED use upon successful course completion
✔ (Optional) Apply first aid techniques and control severe bleeding in emergencies

This course is ideal for individuals and professionals who want to be prepared to respond to cardiac and medical emergencies, providing life-saving assistance when it matters most.

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Basic Trauma and Medical Care-

Duration: 4 hours

Description:

In the aftermath of an accident or violent attack, immediate medical intervention can mean the difference between life and death. When seconds count, emergency medical services are often minutes away. The Basic Trauma Care course equips participants with essential lifesaving skills to bridge that critical gap, empowering them to act confidently and competently in medical emergencies.

This training includes First Aid instruction, the nationally recognized "Stop the Bleed" program for controlling severe bleeding, and additional lifesaving techniques such as chest seal application, airway management, and patient stabilization for transport. The course also features a non-certification CPR and AED module, enhancing participants’ ability to respond to cardiac emergencies. Hands-on simulations ensure participants can apply their skills effectively in high-stress situations.

Course Topics:

• Severe Bleeding Control: Techniques from the "Stop the Bleed" program, including tourniquet application and wound packing
• Airway Management: Strategies to maintain open airways and assist breathing in emergencies
• Chest Seal Application: How to treat penetrating chest injuries to prevent further complications
• Patient Stabilization for Transport: Best practices for minimizing harm and improving survival while waiting for EMS
• Basic First Aid: Treatment of common traumatic injuries, including fractures, burns, and shock
• CPR & AED (Non-Certification Module): Responding to cardiac emergencies with essential life-saving interventions

Learning Objectives:

By the end of this course, participants will be able to:
✔ Assess traumatic injuries and provide immediate, lifesaving care
✔ Control severe bleeding using tourniquets, wound packing, and pressure techniques
✔ Manage airway and breathing issues to prevent further medical deterioration
✔ Stabilize injured individuals before professional help arrives
✔ Apply non-certification CPR and AED techniques in a cardiac emergency
✔ Gain hands-on experience through realistic medical simulations

This course is ideal for civilians, workplace safety teams, security personnel, and first responders who want to be prepared to handle medical emergencies effectively before EMS arrives.

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Active Threat Disruption -

Duration: 6 Hours

Prerequisite: Active Threat Response

Description:

Designed for unarmed defenders, the Active Threat Disruption course focuses on disrupting in-progress attacks when there is no other choice. This training teaches participants defensive tactics, counter-ambush techniques, and strategies to neutralize a threat using less-lethal force and improvised weapons. Participants will also learn swarming tactics and empty-handed techniques to overpower an assailant when escape is not an option. Additionally, the course introduces CFR Defense’s proprietary RPE Leadership Model, providing a framework for rapid decision-making and coordinated action in high-stress situations.

Course Topics:

• The Role of Unarmed Defenders: Understanding the importance of disruption in an active threat event
• Defensive Tactics and Skill Development: Practical techniques for countering and disrupting an attacker
• Less-Lethal and Improvised Weapons Use: Identifying and effectively using available objects as defensive tools
• Counter-Ambush Strategies: Reacting to sudden threats and engaging from a position of disadvantage
• Empty-Handed Techniques: Strikes, grappling, and control methods for subduing an attacker
• Swarming Tactics: Coordinated group strategies to overwhelm and neutralize a threat
• RPE Leadership Model: CFR Defense’s approach to effective disruption in a crisis

Learning Objectives:

By the end of this course, participants will be able to:
✔ Apply defensive tactics to disrupt an active threat when escape is not possible
✔ Utilize less-lethal and improvised weapons effectively in self-defense situations
✔ Execute counter-ambush techniques to neutralize a sudden attack
✔ Coordinate swarming tactics with others to subdue an aggressor safely
✔ Implement the RPE Leadership Model to make rapid, strategic decisions under stress

This course builds on the knowledge gained in the Active Threat Response (ATR) course, providing hands-on skill development for individuals who may need to take action against an active threat. It is ideal for business professionals, educators, security personnel, and responsible citizens seeking practical defensive training.

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Enhanced Trauma and Medical Care-

Duration: 7-Hours

Description:

The Enhanced Trauma and Medical Care course is designed to equip citizens with advanced training in assessing and stabilizing medical emergencies and trauma. Utilizing the M.A.R.C.H. algorithm (Massive Hemorrhage, Airway, Respiration, Circulation, Hypothermia/Head Injury), participants will learn critical lifesaving techniques, including bleeding control, airway management, fracture stabilization, and more.

This course also includes training in mass casualty triage, ensuring participants can prioritize care effectively in large-scale emergencies. Additionally, a CPR and AED certification module is included, providing individuals with the skills necessary to respond to cardiac events. This comprehensive training goes beyond basic trauma care, offering in-depth instruction and hands-on experience to prepare participants for a wide range of medical emergencies and enhance their ability to provide life-saving interventions when seconds count.

Course Topics:

• M.A.R.C.H. Algorithm: Step-by-step approach to trauma assessment and emergency medical care
• Severe Bleeding Control: Advanced techniques for using tourniquets, hemostatic agents, and wound packing
• Airway & Respiration Management: Maintaining airway patency and assisting breathing in critical emergencies
• Fracture & Spinal Stabilization: Proper techniques for immobilizing injuries to prevent further harm
• Mass Casualty Triage: Prioritizing care and managing multiple casualties in high-stress situations
• CPR & AED Certification: Training and certification in life-saving cardiac emergency response

Learning Objectives:

By the end of this course, participants will be able to:
✔ Assess and stabilize trauma patients using the M.A.R.C.H. algorithm
✔ Effectively manage severe bleeding, airway compromise, and respiratory distress
✔ Properly immobilize fractures and spinal injuries to prevent further damage
✔ Prioritize care in mass casualty incidents and high-risk environments
✔ Perform CPR and use an AED to respond to cardiac emergencies (certification included)
✔ Apply advanced trauma care skills through hands-on training and realistic simulations

This course is ideal for civilians, workplace safety teams, security personnel, first responders, and community preparedness groups looking to enhance their medical response capabilities and provide critical care in life-threatening situations before professional help arrives.

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Emergency Fire Suppression and Evasion-

Duration: 4 hours

Description:

Prepare yourself for fire emergencies with the Emergency Fire Suppression and Evasion course. This training equips citizens, businesses, and organizations with the knowledge and skills to handle fire-related incidents in a variety of environments, including homes, workplaces, vehicles, and even active threat situations where fire may be used as a weapon.

Participants will explore realistic fire scenarios and learn life-preserving strategies to buy time, mitigate risks, and escape danger using our proprietary DEFENSE survival protocol adapted for smoke and fire threats. The course includes hands-on training with fire suppression equipment, ensuring participants can confidently and effectively respond to real-world fire emergencies and enhance their ability to protect themselves and others.

Course Topics:

• Fire Behavior & Risk Assessment: Understanding how fires spread and recognizing warning signs of dangerous conditions
• Emergency Fire Suppression: Hands-on training with fire extinguishers and other suppression tools to control small fires safely
• Smoke & Fire Evasion Strategies: Techniques to navigate through smoke-filled environments and evacuate safely
• Fire as a Weapon: Recognizing and responding to intentional fire threats during criminal or terrorist attacks
• Survival Protocol for Smoke & Fire Threats: Applying Active Threat survival strategies in fire-related emergencies

Learning Objectives:

By the end of this course, participants will be able to:
✔ Identify and assess fire hazards in various environments
✔ Use fire suppression equipment effectively to control small fires
✔ Employ safe evacuation techniques to escape smoke and fire threats
✔ Recognize fire as a weapon and respond appropriately in high-risk situations
✔ Enhance personal and group survival strategies using proven threat response protocols
✔ Gain hands-on experience through practical fire suppression exercises

This course is ideal for citizens, businesses, security personnel, first responders, and safety teams seeking to enhance their ability to respond to fire-related emergencies and protect lives in critical situations.

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Terrorism Trends and Tactics-

Duration: 3 hours

Description:

No citizen is immune to the threat of terrorism, making it essential to recognize warning signs, understand terrorist tactics, and report suspicious activity. The Terrorism Trends and Tactics course enhances situational awareness and preparedness by examining historical trends, evolving tactics, and the current state of terrorism.

Participants will explore different types of terrorism, including domestic, international, and state-sponsored threats. The course covers the NSI’s sixteen pre-operational indicators of terrorist activity, helping attendees identify potential warning signs. Additionally, discussions will highlight high-risk targets and emphasize the importance of suspicious activity reporting to prevent attacks before they occur.

Course Topics:

• Types of Terrorism: Understanding domestic, international, and state-sponsored threats
• Terrorist Tactics & Trends: Examining historical attacks and emerging threats
• Pre-Operational Indicators: Learning the NSI’s sixteen warning signs of terrorist planning
• Target Analysis: Identifying likely targets and vulnerabilities in public and private spaces
• Suspicious Activity Reporting: Understanding when, what, and how to report potential threats

Learning Objectives:

By the end of this course, participants will be able to:
✔ Identify different types of terrorism and their unique tactics
✔ Recognize and assess pre-operational indicators of terrorist activity
✔ Understand high-risk targets and mitigate potential threats
✔ Report suspicious activity effectively to law enforcement or security teams
✔ Enhance personal and community preparedness to reduce risk

This course is ideal for civilians, business professionals, security teams, and first responders seeking to increase their awareness of terrorism threats and play a proactive role in preventing attacks.

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Conducting Behavioral Threat Assessments-

Duration: 3 hours

Description:

The Conducting Behavioral Threat Assessments course is designed for school administrators, business leaders, human resources professionals, and security personnel. This training provides a comprehensive overview of identifying, assessing, and mitigating threats posed by individuals exhibiting concerning or potentially dangerous behaviors.

Participants will explore foundational BTA principles, including threat assessment models, risk factors, and intervention strategies. The course emphasizes a multidisciplinary approach, integrating perspectives from psychology, law enforcement, and organizational security to ensure an effective and proactive response to potential threats.

Through real-world case studies, attendees will gain practical insights to develop and implement threat management protocols in schools, businesses, and other professional settings.

Course Topics:

• Foundations of Behavioral Threat Assessment: Key concepts, processes, and objectives
• Threat Assessment Models: Understanding structured approaches to evaluating risk
• Risk Factors & Warning Signs: Identifying behavioral indicators of potential violence
• Intervention & Management Strategies: Approaches to mitigating and addressing concerning behavior
• Multidisciplinary Approach: The role of psychology, security, and law enforcement in threat assessment
• Case Studies & Practical Applications: Lessons from real-world incidents to enhance preparedness

Learning Objectives:

By the end of this course, participants will be able to:
✔ Recognize concerning behaviors and assess potential threats in professional settings
✔ Utilize threat assessment models to evaluate and manage risk effectively
✔ Apply intervention strategies to de-escalate and prevent violence
✔ Integrate a multidisciplinary approach by collaborating with security, HR, and mental health professionals
✔ Develop and implement threat management protocols tailored to schools, businesses, and institutions

This course is ideal for school administrators, HR professionals, corporate leadership, and security teams looking to enhance workplace and school safety by proactively managing potential threats.

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